FAQs

Production time is usually 1-2 weeks. Ship time ranges from 1-7 business days. Please note that delivery delays caused by mail carriers are beyond our control.

We do not accept cancellations—no exceptions. Once an order is placed, it is immediately sent into production.

At checkout, you can choose your preferred shipping method. Please note that USPS Ground Advantage/First Class does not include insurance for lost, stolen, or misdelivered packages. For added security, we recommend selecting Priority Mail or above. UPS and FEDEX are great options if you need orders quicker. 

You have a 24-hour window to request any changes to your order. After that, your order enters the production line, and changes may delay processing times.

Please review the size charts for accurate sizing and fit. Measurements are listed in inches. Use the provided diagram to see where to measure, and we recommend comparing the chart with your favorite shirt for the best fit.

Unfortunately, we do not accept returns, as each item is custom-made and unique. However, if there is an error on our end, we will gladly accept a return and make it right. Returns on vintage items are only accepted if there was an error on our end. 

Wash inside out in cold water

Tumble dry on low heat or air dry for best results

For washing machines with an agitator, we recommend using a laundry mesh bag to protect your jersey

Please message with your requests

Absolutely. Each authentic NFL jersey, along with select MLB and NCAA styles, is carefully reworked to meet your specific customization needs. No officially licensed logos are printed — only the name and number are updated.